Hotel · Madrid · Community of Madrid
Mandarin Oriental Ritz, Madrid
A 5-star stay in the heart of Madrid's Prado neighborhood, where rooms and service earn near-perfect scores from thousands of guests.
- 9.7 rating for rooms and service
- 9.5 value score from over 18,000 reviews
- Prime location on Plaza de la Lealtad
About
Mandarin Oriental Ritz, Madrid
Mandarin Oriental Ritz, Madrid, occupies a prime spot on Plaza de la Lealtad, steps from the Prado Museum. The 5-star property blends historic grandeur with modern comfort, and its location puts much of Madrid's cultural heart within walking distance.
Guest feedback consistently highlights exceptional rooms and attentive service. With over 18,000 reviews and an overall rating of 9, it's a reliable choice for travelers seeking a high-end stay in the Spanish capital.
In brief
What works, what to weigh
Strengths
4 reasons to book- Rooms that earn near-perfect marks — Guests rate the accommodations 9.7 out of 10, one of the highest category scores in the property's profile.
- Service that sets the bar — Service matches the rooms at 9.7, indicating consistent, attentive staff throughout the stay.
- Strong value for a 5-star hotel — With a value score of 9.5, guests feel the experience justifies the price.
- Location on Plaza de la Lealtad — Situated in central Madrid, the hotel places you close to major attractions and cultural sites.
Worth weighing
2 to weigh- General impression lags slightly — The 'General' category scores 8.7, modestly below other categories, suggesting some guests find the overall vibe less flawless than individual aspects.
- Dining scores lower than rooms and service — Dining earns 9.4 — excellent, but it's the lowest of the five listed categories, so food enthusiasts might want to explore nearby alternatives.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9/10 from 18,710 reviews
04 — Location
Getting around
The property sits in .
Prado Museum: A short walk from the hotel, the Prado is one of Madrid's most visited landmarks and a must for art lovers.
Plaza de la Lealtad: The hotel faces this historic square, known for its monument to those who fell for Spain.
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
06 — Questions
Frequently asked
How does the hotel rate on value?
Guests rate it 9.5 out of 10 for value, indicating a strong balance of quality and price.
What is the overall guest rating?
The property holds an overall rating of 9 out of 10, based on 18,710 verified reviews.
Is the hotel centrally located?
Yes, it sits on Plaza de la Lealtad in the heart of Madrid, close to major cultural attractions.
How do guests rate the rooms?
Rooms receive a 9.7 rating, one of the highest category scores in the hotel's profile.
The bottom line
If you're looking for a five-star stay in Madrid where the rooms and service receive some of the highest marks we've seen, Mandarin Oriental Ritz is a compelling pick. Its central location and strong value score make it a safe bet for a special occasion or a first-class city break.
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